NDIS Support Coordinator


Do you enjoy working with participants with disability and who experience mental illness? If you enjoy supporting people to reach their life goals and can work within the NDIS framework, then this role is for you.

  • Full time, fixed term until 30 June 2023.
  • Based in Phillip ACT, immediate start.
  • Work closely with a variety of stakeholders in a supportive team.
  • Salary $74,416 p.a. plus superannuation and generous salary packaging benefits.

As an NDIS Support Coordinator, you will develop and coordinate a wide range of supports which empower participants to live a fulfilling life in the community. You will monitor and maximise participant NDIS budgets to enhance their quality of life and build long-term respectful relationships with participants, guardians and other service providers/mainstream services.

About the role

  • Working with participants with complex mental illness and other disabilities to co-design recovery orientated and capacity building activities/plans that align with the participant’s NDIS goals.
  • Maximise the participant’s budgets by monitoring the funding and services provided within each service agreement.
  • Complete case notes and reporting for participant plan reviews and ongoing plan management.
  • Build supportive, long term, respectful relationships with people experiencing psychosocial or other disabilities, their families and carers. This includes providing a welcoming and professional environment through the provision of consistent high-quality customer service.
  • Build respectful and collaborative relationships with mainstream providers, other NDIS service providers and other internal and external stakeholders.

Experience and skills

  • Minimum certificate IV in Mental Health, Disability or equivalent.
  • Skills, knowledge and experience in providing direct and personalised assistance through outreach services, providing referrals, monitoring and reporting progress.
  • Build supportive respectful relationships with people experiencing significant life challenges, their family members and carers.
  • Develop and maintain respectful and collaborative relationships with internal and external stakeholders, including government organisations.
  • Understanding and demonstrated awareness of strength-based and recovery approaches, social justice and citizenhood.
  • Excellent and effective oral and written communication and interpersonal skills.
  • Able to manage budgeting activities to ensure the participant’s plan budgets are within the appropriate limits.
  • Experience in working with participants who are experiencing severe and persistent psychosocial disability.
  • Manage multiple competing priorities, have excellent time management skills and in a fast-paced environment.
  • Able to work effectively and collaboratively in a small team and participate in team meetings and supervision.
  • Thorough understanding of the importance of personal and professional boundaries, ethical behaviour, policies and procedures.

Woden Community Service is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision is to build and nurture a caring community whe


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